ARTICLE 1 : SCOPE OF APPLICATION
The present general conditions of sale apply to all sales concluded through our website.
ARTICLE 2 : ORDERS
The automatic registration systems are considered as proof of the nature and content of the order. Our brand confirms the acceptance of its order to the customer at the e-mail address that the latter has provided. The sale will be concluded as of the validation by our brand of the payment of the order, i.e. the date of validation of the payment for orders paid online by credit card or the date of receipt of payment by check. Our brand reserves in any case the right to refuse or cancel any order from a customer with whom there is a dispute over the payment of a previous order.
ARTICLE 3 : AVAILABILITY OF ARTICLES
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the consultation of the site by the customer remains dependent on the state of the stock at our mark and naturally at the suppliers.
To realize our showcase and our sales catalog, we work with databases, enriched according to the information communicated by our suppliers. This database contains more than a hundred articles, not all of which are stored in our reserves and our offer is therefore conditioned by the availability of the articles at the suppliers.
Only the definitive rupture of an article at our suppliers involves the suppression of this one of our offer of sale. In the other cases, a new order under a certain time remains possible.
When there is an unavailability on a product ordered, the customer is informed by e-mail or on the invoice of the products sent in the case of an order of several articles.
Deadline for delivery of the order: when placing the order and on the order acknowledgement, a delivery deadline is communicated to customers. It is calculated by adding the availability time of the longest product to the delivery time of the mode of transport selected by the customer.
From the placing of the order, to the shipment of it, the customer has the possibility to cancel his order.
Articles in pre-order: articles to be published are proposed on our site in pre-order. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date can be changed at any time by the publisher who is solely responsible for the marketing of his product.
In all cases, our brand will endeavor, as soon as the final release date is reached, to ship the items to the customers who have reserved, up to the level of the stock provided by the publisher for the release date.
ARTICLE 4 : PRICES
The prices indicated in euros are considered net, excluding shipping costs. This price includes the price of the products, the handling, packaging and storage costs of the products. They can be modified at any time without notice, knowing that the articles will be invoiced on the basis in force at the time of the recording of the order. All orders are invoiced in Euros and payable in Euros. Any customs duties or local taxes are the responsibility of the recipient.
ARTICLE 5 : SHIPPING COSTS
The shipping costs include a contribution to the preparation, packaging and postage costs. Think of grouping all your items on a single order. We will not be able to group two distinct orders and the shipping costs will be charged for each of them.
ARTICLE 6 : PAYMENT
You have several means of payment offering a maximum of guarantees of safety. You can pay :
– By bank or private card (Visa, Eurocard/Mastercard) either directly on the site, in the payment form proposed during the ordering process (secure entry by SSL encryption), by informing the type of card, the number of your card without any space between the digits, the control number (located on the back of your card) as well as the validity date.
– By Paypal payment
You have different payment methods and you can even benefit from payment facilities by credit card.
The payment is made on the secure bank servers of our partners. This implies that no banking information concerning you transits via our site.
The payment by bank card is thus perfectly secure; your order will be recorded and validated as soon as the bank accepts the payment.
ARTICLE 7 : DELIVERY
We deliver at home or in a relay point. The delivery time includes the time of preparation of the parcel to which is added the time of routing. Our brand delivers worldwide. The purchaser is informed by mails of the various stages of the follow-up of his order: that of preparation and that of delivery.
The delivery time includes the preparation time and the delivery assured by our carrier. The delivery time announced from 10 to 20 days is valid as of the reception by the purchaser of the email of the delivery of the order. The delivery time of (announced by the carrier) does not commit our brand to a longer period.
ARTICLE 8: GUARANTEE – RETURNS – REFUNDS – WITHDRAWAL
The articles supplied by our brand are new and guaranteed against any defect. They are identical to those of the traditional trade and come from all the publishers and suppliers referenced.
If an article is defective or not in conformity, the buyer has 15 working days, as from the reception of the articles, to ask for an exchange or a refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or holiday, it is extended to the next business day.
The customer must return the new or unused items in their entirety and in their original packaging, intact, accompanied by all possible accessories, instructions and documentation (in its original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to our brand (description and photos attached).
In case of exercising the right of withdrawal, our brand is obliged to reimburse the sums paid by the customer, free of charge, with the exception of the return costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).
The return shipping costs remain at your charge.
In case of refund, we guarantee that it is made within 14 days or less from the date of receipt of the returned package. No cash on delivery will be accepted, whatever the reason.
ARTICLE 9: TRANSFER OF OWNERSHIP – TRANSFER OF RISKS
The transfer of ownership of the products to the benefit of the purchaser, will be realized only after complete payment of the price by the latter, and this whatever the date of delivery of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Our brand is producer and owner of all or part of the databases composing this site. By accessing this site, the customer acknowledges that the data comprising it is legally protected, and is prohibited from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which he/she has access.
ARTICLE 11: RESPONSIBILITY
The descriptions of the products present in the databases of our brand have been entered according to the information communicated by the editors. Our brand is not responsible for the content of the works and cannot be held liable to the purchaser. The responsibility of our brand can not be sought in case of occurrence of a case of force majeure (strike, flood, fire …).
The products offered meet the law of Hong Kong in force. Our brand declines any responsibility if the delivered article does not respect the legislation of the country of delivery (censorship, prohibition of a title or an author…). Our brand is not responsible for the content of sites to which hyperlinks can be sent from its own site.
ARTICLE 12: APPLICABLE LAW
All the clauses contained in these general terms and conditions of sale, as well as all the purchase and sale operations referred to herein, shall be governed by the law of Hong Kong.
ARTICLE 13 : ACCEPTANCE OF THE PURCHASER
The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge of them, and gives up, of this fact, to prevail itself of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase involving acceptance of these general conditions of sale.
The present conditions are modifiable at any time without notice by our brand – Updated general conditions of sale on January 1, 2018.